At Queen of Business Organisation, we are committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, store, and protect your personal data, in line with the UK GDPR and the Data Protection Act 2018.
By using our website, products, services or interacting with us, you agree to the terms outlined in this policy.
1. Who We Are
Business Name: Queen of Business Organisation
Business Owner: Danielle Louise Smith
Email: contact@queenofbusinessorganisation.co.uk
Registered Address: 4 Sunflower Close, LS14 6XN
2. What Personal Data We Collect
We may collect and process the following data:
- Full name
- Email address
- Phone number
- Billing address
- Payment details (via third-party processors)
- IP address and device/browser information
- Social media usernames (if interacting via those platforms)
- Preferences and interests
- Purchase history and communication history
3. How We Collect Your Data
We collect data when you:
- Sign up for our newsletter, freebies, or masterclasses
- Purchase a product or service
- Complete a contact form or quiz
- Book a call or interact via Kartra forms/pages
- Communicate with us via email, messaging platforms or social media
- Visit our website (via cookies and analytics tools)
4. How and Why We Use Your Data
We process your data based on the following legal grounds:
- Consent: for marketing emails or free downloads
- Contractual necessity: to deliver services/products you’ve purchased
- Legal obligation: to comply with accounting, tax, or legal requirements
- Legitimate interest: to grow our business and provide value to customers
We may use your data to:
- Send marketing emails, offers, and updates (via Kartra email system)
- Process payments and issue invoices
- Deliver products or services
- Track usage and improve website performance
- Respond to enquiries and provide customer support
We may use your data to deliver personalised advertising via third-party platforms such as Facebook, Instagram, and other Meta services. This includes securely uploading your email address to create custom audiences or lookalike audiences within these platforms. Your data is encrypted and will only be used for the purpose of delivering relevant content and advertising. You can opt out of this at any time by contacting us or updating your preferences.
5. How We Store and Protect Your Data
We use secure systems to protect your data:
- Kartra (for emails, landing pages, forms, and memberships)
- Payment processors (e.g. Stripe or PayPal)
- Encrypted devices and secure passwords
Access is restricted to authorised individuals only.
We do not store your full payment details. All payments are processed via secure, GDPR-compliant third-party providers.
6. How Long We Keep Your Data
We keep your personal data only for as long as necessary:
- Email subscribers: until you unsubscribe or request deletion
- Clients and customers: up to 6 years for legal/tax purposes
- Website analytics: as per cookie settings and platform policies
You can request to update or delete your data at any time by contacting us.
7. Who We Share Data With
We may share your data with:
- Kartra (email marketing, landing pages, CRM)
- Payment providers (e.g. Stripe, PayPal)
- Google Analytics (for website statistics)
- Mets (Facebook, Instagram and WhatsApp for personalised ads)
- Other platforms if required to deliver your purchase (e.g. Zoom)
These providers only process your data on our behalf and are not allowed to use it for their own purposes.
8. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to certain types of processing
- Request transfer of your data to another service
- Withdraw your consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, please email contact@queenofbusinessorganisation.co.uk
9. Cookies and Tracking
Our website uses cookies to:
- Improve your experience
- Analyse website traffic
- Customise marketing efforts
You can manage your cookie preferences through your browser settings.
10. Third-Party Links
Our website or emails may include links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies before providing personal data.
11. Updates to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with the date of the most recent update.
12. Contact Us
If you have any questions about this policy or your data, please contact:
Danielle Louise Smith
Queen of Business Organisation
Email: contact@queenpfbusinessorganisation.co.uk
Website: www.queenofbusinessorganisation.co.uk
ICO Registration
We are registered with the Information Commissioner’s Office (ICO) as a data controller under the Data Protection Act 2018.
ICO Registration Number: ZB332294
You can verify our registration by visiting the ICO website at https://ico.org.uk.
© Danielle Smith, Queen of Business Organisation. All rights reserved.